We do not offer any refunds for any reason, or any exchange of products.
Logos: Currently takes 3 to 5 business days to send a preview, We will them go back and forth until your fully satisfied. Up to 5 revisions are included any extra revisions will be charged a $10 fee.
Websites: They can take up to 2 to 3 weeks normally but it can take longer depending on our back and forth communication. Unlimated Revisions.
We will communicate through text or email whatever is easier for us.